ICO takes action against unsolicited faxes
The Information Commissioner’s Office (ICO) has ordered two debt recovery companies to stop sending unwanted faxes to individuals and businesses. This action has been brought under the Privacy and Electronic Communication Regulations (PECR) following hundreds of complaints from individuals and businesses to the ICO and the Fax Preference Service.
The ICO has issued Enforcement Notices against Clear Debt Solutions and ADC Organisation Ltd after both companies repeatedly sent unwanted marketing faxes to individuals and companies who were registered with the Fax Preference Service or who had not given consent to receiving such faxes.
Mick Gorrill, Assistant Commissioner, said: “Unsolicited marketing faxes can be just as irritating as unwanted marketing phone calls. Some individuals complained of receiving such faxes in the middle of the night, which can be noisy and extremely intrusive. These companies have continued to send the faxes despite being repeatedly asked not to do so. This practice is unacceptable and we will not hesitate to take further action if either company fails to comply with the Enforcement Notice.”
Failure to comply with the Enforcement Notices is a criminal offence and is likely to result in the ICO taking further action against Clear Debt Solutions Ltd and ADC Organisation Ltd.
Copies of the Enforcement Notices can be downloaded from the UK Information Commissioner's website